1. Who is responsible for your data
Silantev LLC, with its registered address at Sharjah Media City, Al Messaned, Sharjah, UAE, is responsible for personal data processed directly through this website and its product access systems. Payment providers and application stores may act as separate controllers for data they process under their own privacy notices.
2. Data we may collect
- Account data, such as your name, email address, profile image, role, activation status, and authorised product sections.
- Authentication and session data used to sign you in and keep your account secure.
- Purchase and entitlement data, such as product, order, customer, licence, subscription, and access status identifiers. We do not receive or store your full payment-card number.
- Technical and usage data, such as pages visited, timestamps, browser or device information, IP address, and error or security logs.
- Information you provide when requesting support, joining a private test, uploading permitted content, or otherwise contacting us.
3. How we use personal data
We process personal data to:
- provide accounts, products, downloads, and gated access;
- confirm purchases and maintain licence entitlements;
- operate, secure, troubleshoot, and improve the website;
- respond to support, refund, and account requests;
- prevent fraud, abuse, and unauthorised access; and
- meet tax, accounting, legal, and compliance obligations.
Depending on your location and the context, the legal basis may be performance of a contract, legitimate interests, consent, or compliance with a legal obligation.
4. Service providers and sharing
We share data only where needed to operate the service, complete a transaction, comply with law, or protect users and systems. Relevant recipients may include hosting and infrastructure providers, authentication providers such as Google, analytics and security services, professional advisers, and public authorities where legally required.
The payment provider identified at checkout acts as merchant of record and processes checkout, payment, tax, fraud-prevention, and buyer-support data under the privacy notice shown during checkout.
5. Cookies and local storage
The site uses cookies or similar storage where necessary for sign-in, session continuity, security, and user preferences. Additional analytics technologies are used only as configured for the site and, where required, with appropriate notice or consent.
6. International transfers
Our providers may process data in countries other than your own. Where required, transfers are protected through recognised legal safeguards or another lawful transfer mechanism.
7. Retention
We keep personal data only for as long as needed for the purposes described above. Retention depends on account status, purchase and licence history, security needs, dispute periods, and legal or accounting requirements. Data is deleted or anonymised when it is no longer reasonably required.
8. Security
We use reasonable technical and organisational safeguards designed to protect personal data, including access controls and secure transport. No internet service can guarantee absolute security, so you should also protect your account and report suspected unauthorised access.
9. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal data, and to withdraw consent where processing relies on consent. You may also have the right to complain to your local data-protection authority.
10. Children
The website and products are not directed to children who cannot lawfully consent to the processing described here. We do not knowingly collect their personal data without appropriate authorisation.
11. Changes and contact
We may update this policy as our products or legal obligations change. The date above identifies the current version. To make a privacy request, email support@silantev.dev and identify the request as privacy-related.